This is my first, and most popular, article I have published. Some of the designs are rough around the edges, but the ideas behind them still resonate today.
This deep dive into the design of Boston's subway system shows that most UX best practices are not just applicable to software. Side note: this is my favorite article.
This article focuses on Strava, a social fitness app, and how I'd redesign their 'add user' flow.
This article has been published in several places, most notably in the UX Magazine.
A previous article I wrote about 'Remove' vs 'Delete' taught me that the UX world needs more microcopy best practices.